Wednesday, August 11, 2010
Harvey Norman - Not Impressed
I went to the local Harvey Norman store today to buy a washing machine. The only two staff in the section, females, were on the phone, so I stood around bobbing my head up and down to see if I could see someone there to help me. Finally one of the girls got off the phone, completely ignored me and walked off. The other one "Donna" eventually got off the phone and asked if I wanted help. She told me she could help me and then told me to follow her to the cashier. I use a walking cane to walk and am not very steady on my feet, but Donna galloped ahead of me a good 50 metres. When I finally got to the cashier, Donna handed me over to the cashier. The cashier gave me a blank stare and limited conversation. She told me my husband had to sign the form. That was okay, I could organise that, but I asked the cashier if she could tell the assistant I had spoken to over the phone the previous day "Michael" that I would be back in the next day to pay. The cashier told me "You'll have to tell Donna to pass the message on for you." I looked at the long walk back to Donna, then down at my two broken feet and walking cane and explained that would be difficult for me. The cashier gave me a blank stare, so I started to walk back to Donna. The cashier then picked up her phone trying to contact Donna, but was unsuccessful, she eventually told me she would pass on the message. So very upset when I left the store. Sorry about this, but I just had to get it off my chest. Oh by the way had an awful visit at the Cancer Clinic yesterday too. It's just not my week I guess. This is Moongirl signing off.